Refund policy
Thank you for shopping with Unbranded.
As this is a limited release, all sales are final.
We do not offer refunds or exchanges due to change of mind, incorrect sizing selection, or preference.
Size Exchanges - PLEASE NOTE.
We only offer exchanges if:
- The incorrect size was ordered and you contact us within 2 days of receiving your order.
- The requested size is still available.
- The item is unworn, unwashed, undamaged and returned in its original packaging with tags attached.
Customers are responsible for all return shipping costs unless the item arrived damaged or we made an error with your order.
If your requested size is no longer available, we unfortunately cannot offer an exchange or refund.
Faulty or Incorrect Items :
If you receive a faulty, damaged or incorrect item, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Clear photos of the issue
- Email/contact details
If approved, we will replace the item at no additional cost.